Update for – Feb 2026
Steppers Activity Report
February 2026
Online Intergroup of Alcoholics Anonymous (OIAA)
This report summarizes Stepper volunteer activity for February 2026. Steppers are volunteers who respond to emails from Callers seeking help to stop drinking through the Online Intergroup of Alcoholics Anonymous (OIAA).
Key Metrics at a Glance
| 520
Total Requests |
1,408
Responses Sent |
59.76 mins
Avg Response Time |
Requests Received
A total of 520 requests were received during February 2026. The majority of requests (43.7%) came through the 12th Steppers form, followed by Join OIAA requests (28.8%) and Contact Us submissions (25.4%). Tech Stepper requests accounted for 2.1% of the total volume.
| Request Type | Count | % of Total |
| 12th Steppers | 227 | 43.7% |
| Join OIAA | 150 | 28.8% |
| Contact Us | 132 | 25.4% |
| Tech Steppers | 11 | 2.1% |
Friday was the busiest day for incoming requests. The USA accounted for the largest share of requests by country, followed by Canada and Mexico.
Response Performance
Steppers sent a total of 1,408 responses during the month, averaging 6.29 responses per Caller. The average response time was 59.76 minutes, with the fastest response arriving in just 1 minute.
| Metric | Value |
| Average Response Time | 59.76 minutes |
| Minimum Response Time | 1 minute |
| Maximum Response Time | 489 minutes |
| Avg Responses Per Caller | 6.29 |
Interactive Dashboard
For detailed charts, maps, and the ability to filter by date range, visit the live Looker Studio dashboard:
Notes
This report is produced monthly by the Steppers Committee. Data is sourced from the OIAA Looker Studio dashboard. If you have questions or suggestions for future reports, please reach out to the Steppers Committee.
